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Elevate your Fulfillment

The term “fulfillment" does not adequately define what D1 actually offers.  Fulfillment (as most would think of it) defines warehouse storage and pick/pack order processing more as an operational logistics supply chain.  Our fulfillment goes way beyond this to offer our solutions and services as part of the marketing supply chain.  We align our services and technology under our clients marketing channels, then across the channels supporting our clients omni-channel strategy.


For Your Benefit

  • Structured to support our clients, omni and multi-channel strategies

  • Multi-facility program execution where and when it makes operational and economic sense

  • Complete supply chain review and analytics at no cost to D1 clients

  • Central client management team assigned, regardless of location of facilities

  • Single platform, regardless of a programs size, operational strategy or number of locations utilized

  • Unlimited integration solutions – CRM systems, client websites, clients assets and management systems, ERP and purchasing systems, document management and compliance management systems

  • As a DemandOne client, you get 20 hours a month in development that can be used to deploy custom features and functionality you can use to impress your user groups or solve specific challenges.

Warehouse And Storage Solutions

  • Standard literature and product

  • Temperature and climate controlled ​

  • High value and high-risk secure

  • Cold chain (unbroken point -to-point)

  • Customized storage and packaging configurations 

  • GMP/GDP compliant 

  • IR barcode (real time data driven)

Inventory Item Services

  • JIT replenishment 

  • Purchasing and sourcing 

  • Rework and PI swap 

  • Inventory low point management and systematic replenishment 

  • Item inventory and usage analytics 

Business Services

Order Processing

  • 24/7 order processing 

  • Same-day processing

  • Returns management 

  • 24/7 order visibility 

  • eCommerce and Product 

  • Order level kitting and packaging 

  • Print-on-demand (POD)

  • Promo imaging on demand 

  • Channel order matching 

  • Drug sample serialization and tracking 

  • Data-fed order capture and integration 

  • Payer to patient communication 

  • Regulatory and compliance 

  • Variable data and web to print user interaction 

  • Custom documents and asset personalization 

  • Call center/order entry

  • Data entry and processing 

  • Healthcare document processing

  • Healthcare document conversion 

  • Database management 

Kit and Kitting Services

  • Finished good kit management 

  • Component tracking 

  • PI tracking and swap management 

  • Custom kit solutions 

  • Virtual (user defined) kitting 

  • POD and custom kit combinations

  • Kit-in-a-kit (advanced) 

Data Reporting and Analytics 
  • Standard and custom system-driven reporting 

  • Custom and individual reporting 

  • Create your own reports and dashboards

  • Real time dashboards

  • Cost and usage analytics

  • Asset management, usage and tracking

Front-End User Interface and
Integrated Access Modules (IAM)
  • Front-End order entry 

  • IAM – Drug sample and tracking

  • IAM – Trade show and conferences

  • IAM – eDelivery

  • IAM – Variable mailing track

  • IAM – Custom document and presentations

  • IAM – HCP microsites 

Management and Analytics 
  • Management and control Center

  • Inventory dynamics

  • Asset management 

  • Asset customization management 

  • Document dynamics management 

  • R&D trial solutions management 

  • Drug sample management and tracking

  • Data and reports center

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