Fulfillment

Product & Device

Medical Device and Product Fulfillment

DemandOne provides a complete range of fulfillment services, from high touch-point pick and pack to 3PL and warehousing in one of our clean, modern and highly secure facilities. All aspects of our fulfillment services, including shipping and receiving returns and inventory control, are managed through our real time (IR)-based barcode recognition and tracking warehouse management system. We offer a complete integration, from client e-commerce sites, CRM systems, business management and purchasing systems all the way to accounting and payment.

Order transactions can be integrated in a variety of ways, including advanced web, shopping cart, EDI or through our inbound call center. We also support fax and mail.

Our clients benefit from fast, accurate and post-effective order processing, along with a strong management and data analytics tool set.

Order Processing

  • International shipping

  • 24/7 order processing 

  • Same-day processing

  • Returns managements

  • 24/7 order visibility 

  • eCommerce and 3PL

  • Integrated ship-saver gains

  • Back order management

  • Daily cycle counts

  • Kitting and assembly

  • Drop ship integration

  • Multi-warehouse functionality 

  • EDI supply chain integration

  • Unit, case and pallet

  • Clean room services

  • Future date shipping

  • Support and tools

  • eStore - ship from any location

  • Cashering, PCI and DSS complaint

Warehouse And Storage Solutions

  • Standard literature and product

  • Temperature- and climate-controlled 

    • Refrigerated (2Cº to 8Cº)

    • Freezer (-25Cº to -10Cº)

  • High value and high risk secure

  • Cold chain (unbroken point-to-point)

  • Customized storage and packaging configurations 

  • GMP/GDP compliant 

  • IR barcode refrigerated-driven (real time management)

Business Services

  • Call center/order entry

  • Custom programming and development

  • Product inspection and QC

  • Digital marketing and eCommerce solutions

  • Outbound marketing

  • Integration to any major online retailers

Product Industries

Inventory Management Services

  • Daily cycle count

  • Real-time CIR wireless/barcode tracking 

  • Real-time inventory allocation

  • Enhanced block order set-up and release

  • Multi-warehouse ready

  • Online returns processing

  • Flexible storage allocation

  • Drop ship allocation

  • Product packaging and assembly

  • Product repackaging

  • White glove and clean room capabilities

Inventory Items

  • Medical devices

  • Electronics and hardware

  • Computer accessories

  • Software

  • Books and publishing 

  • Training and education

  • Treatment products

  • Sports and recreation

  • Travel and entertainment

  • Rx and OTC

  • FDA- and DEA-regulated drugs

  • Animal health

  • Nutraceuticals

HAZMAT

PDMA

FDA – CPR21

ISO – 9000 certified

DEA – Class 4 controlled

cGMP – Good Manufacturing Process compliant

Licenses – Rx + OTC All 50 States and District of Columbia

FDA – Repackager/labeler of prescription drugs

VAWD accredited

Verified and validated systems

Compliant and Certified